Good112 Privacy Policy – Your Data Is Our Responsibility

Good112 is an internationally licensed online gaming and Sports Betting platform. We believe that every user's personal information belongs to them, and protecting it is our responsibility. This Privacy Policy applies to the good112 website, mobile app, and all associated services.

Good112's Privacy Policy applies to users from Bangladesh and all other countries who use our platform. By using our services, you are deemed to have accepted this Privacy Policy.

Good112 does not collect or use your information beyond what is stated in this policy. We believe in full transparency and will always keep you informed about what we do and why.

Good112 only collects information necessary to provide our services. Details are outlined below:

We may also collect information when you contact us, participate in promotions, or fill out surveys.

Good112 uses the information it collects exclusively for the following purposes:

• Account Management: To create, verify, and maintain your account.
• Transaction Processing: For processing deposits, withdrawals, and bonus payouts.
• Security Assurance: To prevent fraud, money laundering, and other unlawful activities.
• Service Improvement: To improve your experience and introduce new features.
• Contact: For important notifications, promotional offers, and support services.
• Legal Obligations: To meet regulatory requirements and maintain our licensing obligations.
• Responsible Gaming: To identify problem gambling and provide timely support.

Good112 may share your information with third parties only in very limited circumstances:

• Payment Processor: Necessary information is shared with payment services such as bKash, Nagad, and Rocket to process transactions. These providers operate under their own privacy policies.
• KYC Partners: With licensed KYC service providers for identity verification.
• Legal Authorities: When required by a court order or a legitimate request from a regulatory authority.
• Security Services: With specialist firms for fraud detection and cybersecurity.

Outside of the cases listed above, good112 will never share your personal information with third parties under any circumstances. All third-party partners are required to comply with strict data protection agreements.

Good112 uses cookies on its website and app. Cookies are small data files stored in your browser that help enhance your experience.

• Essential Cookies: These are essential for maintaining login sessions and keeping your account secure.
• Functional Cookies: To remember your preferences and settings, such as your language selection.
• Analytics Cookies: To understand how the site is used, which helps us improve our services.

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect some features of the site.

How long good112 retains your data depends on the type of information and the purpose it was collected for:

• Account Information: For as long as your account remains active, and for a minimum of 5 years after closure (as required by law).
• Transaction Records: Up to 7 years, in accordance with financial regulatory requirements.
• Log Data: Security logs are retained for up to 90 days.
• Marketing Preferences: Until you withdraw your consent.

Once the retention period expires, data is securely deleted or fully anonymized.

Under good112's Privacy Policy, you have the following rights:

To exercise these rights support@good112.wsto send us an email. We typically respond within 30 days.

Good112 uses industry-leading security technology to keep your information safe:

• SSL/TLS Encryption: 256-bit encryption is applied to all data transmissions.
• Firewall Protection: Advanced firewalls are in place to prevent unauthorized access.
• Regular Security Audits: A third-party team of specialists regularly audits our systems.
• Penetration Testing: Regular testing is carried out to identify potential vulnerabilities.
• Staff Training: All staff receive regular training on data protection.
• Data Backup: Regular encrypted backups are maintained.

Good112 enforces a strict policy to protect minors. Our services are available to users aged 18 and above only.

• We do not knowingly collect personal information from anyone under the age of 18.
• Age verification is carried out at registration, and additional proof may be requested in cases of suspicion.
• If we hold any data belonging to a minor, it will be deleted immediately upon a parent or guardian's request.
• Any account identified as belonging to a minor will be closed immediately.

Good112 may update this Privacy Policy as needed. When changes are made:

• You will be notified by email or on the platform before any significant changes take effect.
• The date of the change will be updated at the top of the page.
• Continued use of our services after any changes have been made constitutes your acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us:

• Email: support@good112.ws
• Live Chat: Click the chat icon on any page of the site
• Support Hours: 24/7, 7 days a week

We aim to respond to privacy-related complaints within 30 days of receipt. Complex cases may take longer, but we will keep you informed of the progress.